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Getting a refund

Ask for your money back within 14 days.

Within 14 days of payment you can get your money back for the first payment of a Pro subscription or for the perpetual licence. No reason needed.

How

  1. Open paddle.net.
  2. Find your order by the e-mail address used at checkout.
  3. Choose a refund.

Or write to us from the same address and we'll arrange it. Money goes back to the same payment method, usually within 10 working days.

After a refund

The account moves to the Free plan. Projects and recordings stay on your computer.

More in the Refund policy.

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